FAQ

A: Yes, Crystal Archana proudly offers global shipping on all our metaphysical products. Whether you are looking for healing crystals or any other items to enhance your spiritual journey, we ensure that you can receive our high-quality products no matter where you are located in the world. Our commitment to serving a worldwide audience aligns with our mission to spread positive energy and spiritual wellness globally. Feel free to explore our online store, and rest assured that your order will be carefully packaged and promptly shipped to your international destination.

A: At Crystal Archana, we strive to ensure that your order arrives in perfect condition. However, if you receive a damaged item or notice that something is missing from your package, it is important to take immediate action. Kindly make a video while opening your parcel to claim any damage or missing articles. This video serves as crucial evidence and helps us process your claim more efficiently. Please send the video and a detailed description of the issue to our customer service team as soon as possible. We will review your claim and work to resolve it promptly, ensuring you receive the high-quality service you expect from Crystal Archana.

At Crystal Archana, we take great pride in the quality and energy of our products. Each crystal is carefully energized before dispatch to ensure it meets our high standards and provides the best possible metaphysical benefits to our customers. Because of this meticulous and personalized process, we do not offer returns or exchanges on our items. We encourage you to review product descriptions and photos carefully before making a purchase and reach out to our customer support team if you have any questions or need assistance choosing the perfect crystal. We are committed to ensuring you have a positive and fulfilling experience with our products.

A: Scheduling a reading with one of our specialists at Crystal Archana is simple and convenient. Please visit our website, where you will find a dedicated link to connect and schedule your reading appointment. Our online platform allows you to choose from various services, including tarot readings, crystal consultations, and more. We aim to provide a seamless experience tailored to your needs. Please check our website for more details and available time slots.

A: No, Crystal Archana does not provide Cash on Delivery (COD) services. As an online metaphysical supply store committed to providing a seamless shopping experience, we offer a variety of other secure payment options to ensure the convenience and security of our customers. These payment methods include credit/debit cards and various other online payment gateways. By focusing on these secure payment options, we aim to provide a hassle-free checkout process for our valued customers.

Q: Does Crystal Archana offer any services to help me choose the right crystals for my needs? A: Yes, we do. At Crystal Archana, we understand that selecting the perfect crystals can sometimes be confusing, especially with so many options available. To make this process easier and ensure you get the most beneficial crystals for your unique situation, we provide consultation calls. During these calls, our expert team will listen to your specific needs and preferences, offering customized crystal suggestions tailored just for you. Whether you are seeking emotional balance, spiritual growth, or physical healing, our personalized consultations aim to guide you towards the crystals that will best support your journey.